Troubleshooting

Help a user who cannot sign in — usually a password, activation, or email-delivery

Diagnose why workspace emails are not arriving — usually configuration or delivera

Diagnose why AI features are not working — most often the workspace AI access is n

Diagnose a failing integration — usually incorrect details, a permissions issue, o

Resolve cases where a user has too much or too little access — usually a role mism

Resolve approvals that are stuck — usually no permitted reviewer is assigned, or t