Configure Notifications

Notifications make sure the right people see what needs attention — new submissions, messages, and important updates — without anyone having to constantly check.

#Where notifications appear

Signal	What it tells you
Notification bell	A central place for recent activity.
Unread badges	A count of items you have not seen yet.
Submissions	New form or contact submissions arriving.
Live chat	Incoming chat messages that need a response.
Email alerts	Notifications delivered to your inbox.
Admin notifications	Workspace-level events for administrators.

#When notifications appear

Notifications are generated when relevant events happen — a submission arrives, a message comes in, or an important update occurs in a department you follow.

#Managing them

Open the bell to review recent activity.
Mark items as read once handled to keep the list focused.
Use email alerts for things you must not miss when away from the app.

Tune, don’t drown

Turn on alerts for what genuinely needs a fast response, and rely on the bell for everything else. Too many alerts train people to ignore them.