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How to send an invoice

Once an invoice is created, you can send it to the client so they can pay it.

#When to use this

Use this after creating and reviewing an invoice you are ready to bill.

#Step by step

1

Open the invoice

Go to the invoice you created.
2

Send it

Use the send option to deliver the invoice to the client.
3

Track its status

Watch the invoice status update as it is viewed and paid.

#Expected result

What you should see

The client receives the invoice, and its status reflects that it has been sent.

#Common mistakes

  • Sending to an outdated client email.
  • Not following up on unpaid invoices.

#Troubleshooting

If this happensTry this
The client did not receive itConfirm the client email and that workspace email delivery is working; then resend.
Status did not updateRefresh the invoice; sending is recorded on the invoice.

#Best practices

  • Confirm the client's email before sending.
  • Follow up on invoices that stay unpaid.

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