Account Activation

Activation confirms that you own the email address on the account and lets you set your password and enter your workspace for the first time.

#What activation means

Activation is the one-time step that turns your purchased or invited account into a usable login. It verifies your email and lets you set credentials before you access the workspace.

#How activation links work

The link is unique to your account and is sent to your email.
It is time-limited and intended to be used once.
Following it opens account setup, where you set your password.

Keep your activation link private

Treat the activation link like a password. Do not share it publicly or forward it — anyone with the link could use it to access the account before you do.

#If your link expired

Request a new activation email from the sign-in screen, or contact support to have a fresh link sent.

#If your link was already used

If activation was already completed, use the normal login instead. If you did not activate it yourself, contact support right away so we can secure the account.

#Security best practices

Use a strong, unique password.
Do not reuse passwords from other services.
Only activate from a device and network you trust.