After Purchase: What Happens Next
Once your purchase is complete, DevSphere OS guides you into setup. Here is the sequence to expect, and what to do if something does not arrive.
#The post-purchase sequence
Checkout completes
Your payment is processed and the order is recorded.
Payment confirmation email
A confirmation is sent to the email address used at checkout.
Activation / invitation email
A separate email contains your activation link to set up or access your account and workspace.
Activation link opens setup
Following the link takes you into account and workspace setup.
Create or access your workspace
You create your workspace (or open an existing one if you were invited).
Admin configures the organization
An admin fills in organization details, branding, and settings.
Invite the team
After the basics are set, you can invite team members with roles.
#If the email does not arrive
- Check your spam and promotions folders.
- Confirm the email address entered at checkout was correct.
- Give it a few minutes — delivery depends on your mail provider accepting the message.
- If it still has not arrived, contact support and we will help.
About email delivery