How to resend an invitation
If a teammate did not receive or use their invitation, you can resend it to generate a fresh link.
#When to use this
Use this when an invited person never got the email or the invitation link has expired.
#Step by step
1
Open the invitations list
Go to the team area and find pending invitations.
2
Find the person
Locate the invitation you want to resend.
3
Resend
Trigger a new invitation email with a fresh link.
#Expected result
What you should see
The person receives a new invitation email and can activate their account.
#Common mistakes
- Resending to an address that is misspelled.
- Creating a second account instead of resending the original invite.
#Troubleshooting
| If this happens | Try this |
|---|---|
| Still not received after resending | Verify the email address, check spam, and confirm workspace email delivery is working. |
#Best practices
- Confirm the email address before resending.
- Ask the person to check spam and add your domain as a contact.
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